Returns and Exchanges
If you’re looking to return or exchange your order for whatever reason, I'm happy to help you! I offer returns within 14 days of receiving your order. You can return your product for a full refund to the original payment method minus the return shipping.
Please note the following exceptions to our return and exchange policy:
- Returned items must have no visible signs of wear or use.
- I don't accept returns on custom orders.
To initiate a return or exchange, please complete the following steps:
- Login to our online return portal using your email address and order ID.
- Choose the products you wish to return or exchange from your order.
- Print your prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.
- You are responsible for shipping the item back to me.
- The customer will need to pay all return shipping fees.
- If your item is lost or damaged, please contact the post office before reaching out. Unfortunately, I'm a stay at home mom and I work from my garage. I can't afford replacing orders and items if they are damaged or lost.